Patient and Healthcare Provider Factors for Communication (PHPFC) Model

eHealth applications can allow patients to view, manage and track their health conditions while also allowing healthcare providers to monitor and update their patients' healthcare information in a timelier manner. There is a need for studies to describe what common ground is needed for eHealth applications to facilitate communication between patients and healthcare providers. This paper proposes the Patient-Healthcare Provider Factors for Communication (PHPFC) model that describes patient and provider eHealth communication factors as well as a set of integrated factors to support development of common ground between the two groups.