Office in the Cloud: Web-based Cloud Platform for Telcos Services

In this paper, we propose a new cloud platform architecture that enables telco services to be provided in an available anywhere, specific device not required use form. This architecture enables users to use the interactive services developed through use of WebRTC and other web technologies; it only requires users to have an HTML5-powered device and network reachability. Web developers can develop applications using functions such as Communication as a Service (CaaS) as cloud plugins, and deploy and execute them on the cloud platform. This architecture comprises the Software as a Service (SaaS) + CaaS cloud platform for HTML5 supported by a web browser and an application development toolkit. We developed a prototype of the proposed architecture and the services executed on it. We also evaluated the services in terms of feasibility and quality.