A Satisfaction Evaluation Method for Scenic Spot based on Linguistic Weighted Arithmetic Average Operator

被引：9

作者：

Hu, Mingming ^{[1
]}

Ren, Peiyu ^{[1
]}

Jin, Maozhu ^{[1
]}

Lan, Jibin ^{[2
]}

Luo, Yuyan ^{[1
]}

机构：

[1] Sichuan Univ, Sch Business, Chengdu 610064, Peoples R China

[2] Guangxi Univ, Coll Math & Informat Sci, Nanning 530004, Peoples R China

来源：

APPLIED MATHEMATICS & INFORMATION SCIENCES | 2013年 / 7卷 / 06期

基金：

中国国家自然科学基金;

关键词：

Satisfaction evaluation; level empowerment system; linguistic information; linguistic weighted arithmetic average(LWAA) operator; GROUP DECISION-MAKING; TOURIST SATISFACTION; CUSTOMER SATISFACTION; QUALITY;

D O I：

10.12785/amis/070616

中图分类号：

O29 [应用数学];

学科分类号：

070104 ;

摘要：

Based on the level empowerment system and the linguistic operator, a satisfaction evaluation process is proposed in this paper. First of all, a level empowerment system is established to generate the weight of each surveyed tourist. Then, some new linguistic operations are defined which can remedy the defects of the existed operations. Besides, the expectation and variance in linguistic information environment are defined to generate the weight of each character of tourist and the weights of indicators, and linguistic weighted arithmetic average (LWAA) operator is introduced to aggregate the linguistic information of each tourist and the group linguistic information of each indicator. Finally, a satisfaction evaluation case is illustrated to explain the evaluation process.

引用

页码：2259 / 2270

页数：12

共 50 条

[1] Comprehensive Evaluation of Tourist Satisfaction Degree about Scenic Spot Based on Gray AHP
Zheng, Chunling
Li, Jun
INTERNATIONAL CONFERENCE ON ENGINEERING AND BUSINESS MANAGEMENT (EBM2011), VOLS 1-6, 2011, : 3138 - 3140
[2] Group decision making based on linguistic intuitionistic fuzzy Yager weighted arithmetic aggregation operator of linguistic intuitionistic fuzzy numbers
Kumar, Kamal
Chen, Shyi-Ming
INFORMATION SCIENCES, 2023, 647
[3] An improved FMEA method based on the linguistic weighted geometric operator and fuzzy priority
Zhou, Yuqing
Xia, Jiawei
Zhong, Yongteng
Pang, Jihong
QUALITY ENGINEERING, 2016, 28 (04) : 491 - 498
[4] Multiple attribute group decision making based on generalized trapezoid fuzzy linguistic prioritized weighted average operator
Rajkumar Verma
International Journal of Machine Learning and Cybernetics, 2017, 8 : 1993 - 2007
[5] Multiple attribute group decision making based on generalized trapezoid fuzzy linguistic prioritized weighted average operator
Verma, Rajkumar
INTERNATIONAL JOURNAL OF MACHINE LEARNING AND CYBERNETICS, 2017, 8 (06) : 1993 - 2007
[6] Combined arithmetic weighted averaging operator based 2-tuple linguistic group decision making model with applications
Peng, Anhua
Xiao, Xingming
International Journal of Advancements in Computing Technology, 2012, 4 (09) : 138 - 145
[7] Probabilistic linguistic term ordered weighted distance operator and its applications in public Eco-environment satisfaction evaluation
Liu, Xi
Tao, Zhifu
Chen, Huayou
Zhou, Ligang
JOURNAL OF CONTROL AND DECISION, 2022, 9 (01) : 58 - 70
[8] Research on evaluation of e-commerce websites based on linguistic ordered weighted averaging operator
Liu, Peide
Hu, Ruishan
FIRST INTERNATIONAL WORKSHOP ON KNOWLEDGE DISCOVERY AND DATA MINING, PROCEEDINGS, 2007, : 245 - 248
[9] Research on evaluation of E-commerce websites based on linguistic ordered weighted averaging operator
Zhang Zhuang
Liu Peide
PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON PRODUCT INNOVATION MANAGEMENT & THE 3RD INTERNATIONAL CONFERENCE ON VALUE ENGINEERING, 2007, : 349 - 353
[10] A Method of Combined Evaluation Based on Two-dimensional Density Weighted Operator
Zhang Fa-ming
MEASURING TECHNOLOGY AND MECHATRONICS AUTOMATION, PTS 1 AND 2, 2011, 48-49 : 34 - 37

← 1 2 3 4 5 →