Co-creation of tourist experiences: a literature review

被引:286
|
作者
Campos, Ana Claudia [1 ]
Mendes, Julio [1 ]
do Valle, Patricia Oom [1 ]
Scott, Noel [2 ]
机构
[1] Univ Algarve, Algarve, Portugal
[2] Griffith Univ, Griffith Inst Tourism, Brisbane, Qld, Australia
关键词
co-creation tourism experience; active participation; interaction; tourist psychology; EXTRAORDINARY EXPERIENCES; DOMINANT LOGIC; SATISFACTION; PERSPECTIVES; HOSPITALITY; SERVICES; VISITORS; HERITAGE; ECONOMY; LEISURE;
D O I
10.1080/13683500.2015.1081158
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper reviews the literature concerning co-creation of tourism experiences. It analyses the theoretical underpinnings of co-creation and discusses key dimensions of the concept from the tourist's perspective, highlighting the importance of active participation and interaction. The aim is to propose a psychology-focused definition of on-site co-creation tourism experience on which to base a conceptual framework relating important constructs. Opportunities for future empirical research in this area are suggested.
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页码:369 / 400
页数:32
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