Towards a Socially-constructed Meaning for Inclusive Social Network Systems

Information and Communication Technology has the potential of benefiting citizens, allowing access to knowledge, communication and collaboration, and thus promoting the process of the constitution of a fairer society. The design of systems that make sense to the users' community and that respect their diversity demands socio-technical views and increased knowledge of the involved parties. We have adopted Organizational Semiotics and Participatory Design as theoretical and methodological frames of reference to face this challenge in the design of Inclusive Social Network System for the Brazilian context. This paper presents the way we are using some artifacts adapted from Problem Articulation Method to clarify concepts and prospect solutions. Results of this clarification fed the Semantic Analysis Method from which we present and discuss an Ontology Chart for the domain.