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- [24] NEW APPROACHES TO THE USE OF BENCHMARKING TO ASSESS ORGANIZATIONAL PERFORMANCE QUALITY AND INNOVATION IN ENGINEERING AND MANAGEMENT, 2011, : 171 - 174
- [26] Approaches to monitor and enhance organizational safety processes performance Safety and Reliability for Managing Risk, Vols 1-3, 2006, : 387 - 392
- [28] Book review: Improving Organizational Performance - a Handbook for Managers Long Range Plann, 1 (125):
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