Implementing the balanced scorecard in greece: A software firm's experience

被引：49
|
作者：
Papalexandris, A
Ioannou, G [1 ]
Prastacos, GP
机构：
[1] Athens Univ Econ & Business, Dept Management Sci & Technol, Athens, Greece
[2] Athens Univ Econ & Business, Grad Programme Decis Sci, Athens, Greece
[3] Athens Univ Econ & Business, MSL, OPeR Ctr, Athens, Greece
[4] Virginia Tech, Dept Ind & Syst Engn, Blacksburg, VA USA
[5] Virginia Tech, Mfg Syst Integrat Lab, Blacksburg, VA USA
来源：
LONG RANGE PLANNING | 2004年 / 37卷 / 04期
关键词：
D O I：
10.1016/j.lrp.2004.05.002
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The Balanced Scorecard (BSC) is a relatively new approach to strategic management and performance measurement and control, which has generated substantial interest in the academic and industrial communities. This paper presents the experience from the implementation of a specific BSC model at a large software development company in Greece. The study illustrates and evaluates the main obstacles and shortcomings, as well as the critical success factors that characterise such BSC projects, while offering managerial insights and guidelines for similar implementations. (C) 2004 Elsevier Ltd. All rights reserved.
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页码：351 / 366
页数：16
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