Measuring the performance of e-commerce logistics system based on Fuzzy-AHP

被引：5
|
作者：
Wang, Hongwei [1 ,2 ]
Yan, Yusong [1 ]
Duan, Huawei [2 ]
机构：
[1] Sichuan Normal Univ, Sch Comp Sci, Chengdu 610101, Peoples R China
[2] Southwest Jiaotong Univ, Sch Transportat, Chengdu 610031, Peoples R China
来源：
ADVANCES IN TRANSPORTATION, PTS 1 AND 2 | 2014年 / 505-506卷
关键词：
Performance measurement; E-commerce; Logistics system optimization; Fuzzy-AHP;
D O I：
10.4028/www.scientific.net/AMM.505-506.898
中图分类号：
TU [建筑科学];
学科分类号：
0813 ;
摘要：
In the past few years, e-commerce is viewed as creating challenges and opportunities for business leaders and inter-disciplinary researchers. While most firms realize that it is necessary to assess performance of logistics system, the performance measurement of E-commerce logistics system still remains unexplored. This essay starts by discussing the measures and metrics of E-commerce logistics system from the strategic, tactical and operational level. Then, a methodology based on the extent fuzzy analytic hierarchy process (AHP) is proposed to prioritize performance measurement indicators in E-commerce logistics system. The application of this methodology helps us to understand the performance of E-commerce logistics system and the results are useful both to practitioners in E-commerce firms and to researchers carrying out further studies in the field.
引用
收藏
页码：898 / +
页数：2
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