Multicriteria-Based Analysis and Evaluation of Business Processes Executed in Multi-Cloud Environment

The business process outsourcing has been accentuated with the arrival of Cloud and its advantages. Nevertheless, the fear for losing process compliance and exposing sensitive data to security risks are ones of the biggest obstacles. The organizations should therefore examine different factors to choose which processes to outsource as well as the most suitable and beneficial Cloud offers. This paper proposes a Business intelligence-based approach to help organizations with a decision-making support in assigning processes (or just parts of them) to Cloud offers. The proposed approach complements existing methods by exploiting the history of business process executions and takes into account several criteria such as cost, performance, risks and compliance.