Training and effective employee information technology use

被引:57
|
作者
Marler, Janet H.
Liang, Xiaoya
Dulebohn, James Hamilton
机构
[1] SUNY Albany, Sch Business, Management Dept, Albany, NY 12222 USA
[2] Fudan Univ, Dept Business Adm, Shanghai, Peoples R China
[3] Michigan State Univ, Sch Labor & Ind Relat, E Lansing, MI USA
[4] Michigan State Univ, Eli Broad Grad Sch Managment, E Lansing, MI USA
关键词
training; technology use; technology acceptance;
D O I
10.1177/0149206306292388
中图分类号
F [经济];
学科分类号
02 ;
摘要
Using longitudinal survey data from a matched sample of 94 administrative employees across a range of job levels in an organization that was implementing a Web-based enterprise-wide resource planning software system, the authors examined the relationships between technology training and employees' acceptance and preparation for mandated technology use. Structural equation analyses indicated that employees' beliefs about resources to support use of new software mediated the relationship between technology training and intention to use new software outside of formal training and prior to mandated use. Theoretical and practical implications are discussed.
引用
收藏
页码:721 / 743
页数:23
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