ANALYSIS OF EFFECTIVE APPROACH FOR BUSINESS PROCESS RE-ENGINEERING From the Perspective of Organizational Factors

被引:0
|
作者
Iizuka, Kayo [1 ]
Iizuka, Yasuki [2 ]
Tsuda, Kazuhiko [3 ]
机构
[1] Senshu Univ, Sch Network & Informat, Tokyo, Japan
[2] Tokai Univ, Sch Sci, Tokyo, Japan
[3] Univ Tsukuba, Grad Sch Business Sci, Ibarati, Japan
关键词
Business Process re-Engineering (BPR); Effective Approach; Organizational Factors;
D O I
暂无
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This paper presents analysis results of business process re-engineering (BPR) effects including customer satisfaction and their formative factors. Although BPR has been studied for some decades, additional issues have come into existence recently, e.g., balance of efficiency and internal control (including information security management), organization reform or enterprise integration including the causes of recent economic circumstances. Analyses in this paper are aimed at addressing these issues. By clarifying the mechanism for achieving BPR effectiveness, analysis is focused on organization perspectives and communication infrastructure.
引用
收藏
页码:384 / 389
页数:6
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