On service improvement capacity index: a case study of the public service sector in Malaysia

被引：0
|
作者：
Kadir, SLSA [1 ]
Abdullah, M
Agus, A
机构：
[1] Univ Malaya, Ctr Fdn Studies Sci, Kuala Lumpur 50603, Malaysia
[2] Univ Kebangsaan Malaysia, Ctr Acad Dev, Bangi 43600, Selangor, Malaysia
[3] Univ Kebangsaan Malaysia, Fac Business Management, Dept Management, Bangi 43600, Selangor, Malaysia
来源：
TOTAL QUALITY MANAGEMENT | 2000年 / 11卷 / 4-6期
关键词：
D O I：
暂无
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
引用
收藏
页码：S837 / S843
页数：7
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