Antecedents of the adoption of the new mobile payment systems: The moderating effect of age

被引:294
|
作者
Liebana-Cabanillas, Francisco
Sanchez-Fernandez, Juan
Munoz-Leiva, Francisco
机构
[1] Marketing and Market Research Department, Faculty of Business and Economics, University of Granada, 18071 Granada, Campus Cartuja, s/n
关键词
Mobile payment acceptance model; Technology acceptance; M-commerce; Moderating effect of age; TECHNOLOGY ACCEPTANCE MODEL; INFORMATION-TECHNOLOGY; USER ACCEPTANCE; SOCIAL INFLUENCES; INTERNET BANKING; E-COMMERCE; CONSUMER ACCEPTANCE; PURCHASE INTENTIONS; INITIAL TRUST; DETERMINANTS;
D O I
10.1016/j.chb.2014.03.022
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The purpose of this study was to propose and test an integrative theoretical model that allows one to determine the relative importance of certain factors (i.e. external influences, ease of use, attitude, usefulness, trust, risk) for the adoption of a new mobile payment system advertised on new electronic environments, as well as to analyze the eventual moderating effect of the age of the consumer in the use of this tool. The empirical results show that the proposed behavioral model was appropriately adjusted, thus proving that the age of the user introduces significant differences in the proposed relationships between influences from third parties and ease of use of the payment system, between the perceived trust in the system and its ease of use, as well as between trust and a favorable attitude towards its use. (C) 2014 Elsevier Ltd. All rights reserved.
引用
收藏
页码:464 / 478
页数:15
相关论文
共 50 条
  • [31] Examining consumer behavior towards adoption of quick response code mobile payment systems: transforming mobile payment in the fintech industry
    Yamin, Mohammad Ali Yousef
    Abdalatif, Omima Abdalla Abass
    [J]. HUMANITIES & SOCIAL SCIENCES COMMUNICATIONS, 2024, 11 (01):
  • [32] The moderating effect of experience in the adoption of mobile payment tools in Virtual Social Networks: The m-Payment Acceptance Model in Virtual Social Networks (MPAM-VSN)
    Liebana-Cabanillas, Francisco
    Sanchez-Fernandez, Juan
    Munoz-Leiva, Francisco
    [J]. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2014, 34 (02) : 151 - 166
  • [33] Factors that determine the adoption of Facebook commerce: The moderating effect of age
    Liebana-Cabanillas, F.
    Alonso-Dos-Santos, M.
    [J]. JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT, 2017, 44 : 1 - 18
  • [34] User Trust levels and Adoption of Mobile Payment Systems in China: An Empirical Analysis
    Sleiman, Kamal Abubker Abrahim
    Lan Juanli
    Lei, Hongzhen
    Ru Liu
    Ouyang, Yuanxin
    Rong, Wenge
    [J]. SAGE OPEN, 2021, 11 (04):
  • [35] Evaluating the Role of Trust in Consumer Adoption of Mobile Payment Systems: An Empirical Analysis
    Chandra, Shalini
    Srivastava, Shirish C.
    Theng, Yin-Leng
    [J]. COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 2010, 27 : 561 - 588
  • [36] The moderating effect of perceived transparency and accountability on the adoption of mobile government services
    Mensah, Isaac Kofi
    Adams, Samuel
    Luo, Chuanyong
    [J]. International Journal of Mobile Communications, 2022, 21 (01): : 54 - 73
  • [37] The moderating effect of perceived transparency and accountability on the adoption of mobile government services
    Mensah, Isaac Kofi
    Adams, Samuel
    Luo, Chuanyong
    [J]. INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS, 2023, 21 (01) : 54 - 73
  • [38] The Moderating Effect of Demographic Variables on Mobile Banking Adoption: An Empirical Investigation
    Chawla, Deepak
    Joshi, Himanshu
    [J]. GLOBAL BUSINESS REVIEW, 2018, 19 (03) : S90 - S113
  • [39] A meta-analysis of mobile commerce adoption and the moderating effect of culture
    Zhang, Liyi
    Zhu, Jing
    Liu, Qihua
    [J]. COMPUTERS IN HUMAN BEHAVIOR, 2012, 28 (05) : 1902 - 1911
  • [40] Consumer adoption of fashion subscription retailing: antecedents and moderating factors
    Tao, Qiong
    Xu, Yingjiao
    [J]. INTERNATIONAL JOURNAL OF FASHION DESIGN TECHNOLOGY AND EDUCATION, 2020, 13 (01) : 78 - 88