Avoidance of deadline-violations for inter-organizational business processes

被引:0
|
作者
Eder, Johann [1 ]
Pichler, Horst [2 ]
Vielgut, Stefan [2 ]
机构
[1] Univ Vienna, Dept Knowledge & Business Engn, A-1010 Vienna, Austria
[2] Univ Klagenfurt, Dept Informat Syst, Graz, Austria
关键词
D O I
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中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Workflow time management allows the prediction of eventually arising deadline violations and enables proactive initiation of evasive actions. This saves time, avoids compensation tasks and therefore decreases costs. Current time management approaches assume that communication with external tasks, which are enacted by the process, is conducted in a blocking or synchronous manner. As inter-organizational processes frequently communicate in a non-blocking manner we examined basic asynchronous communication patterns and provided a mapping for each pattern in order to use it for time management purposes.
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收藏
页码:33 / +
页数:3
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