Effects of task interdependence and communication technologies synchrony on performance in virtual teams. Survey results of 197 employees from 41 work groups in a large multinational software firm were used to investigate the effects of within-group task interdependence and the degree of communication synchrony on performance in virtual teams (VTs). The analyses revealed a moderating effect of task interdependence on the relationship between the degree of communications synchrony and performance in VT. We found that superior VTs performance is contingent on the fit between the nature of the task (i.e., task interdependence) and the choice of communications modality. This study complements previous research providing additional evidence of how task-technology interaction affects VTs performance, and extends previous findings obtained with ad-hoc groups in laboratory settings to natural, organizational teams.
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Univ New S Wales, Australian Grad Sch Management, Sydney, NSW 2052, AustraliaUniv New S Wales, Australian Grad Sch Management, Sydney, NSW 2052, Australia
Hirst, MK
Yetton, PW
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Univ New S Wales, Australian Grad Sch Management, Sydney, NSW 2052, AustraliaUniv New S Wales, Australian Grad Sch Management, Sydney, NSW 2052, Australia
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Michigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USAMichigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USA
Gully, Stanley M.
Devine, Dennis J.
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Michigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USAMichigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USA
Devine, Dennis J.
Whitney, David J.
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Michigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USAMichigan State Univ, Dept Psychol, Ind Org Psychol Program, E Lansing, MI 48824 USA
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Iona Coll, Hagan Sch Business, Dept Informat Syst, New Rochelle, NY 10801 USAIona Coll, Hagan Sch Business, Dept Informat Syst, New Rochelle, NY 10801 USA
Altschuller, Shoshana
Benbunan-Fich, Raquel
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CUNY Bernard M Baruch Coll, Dept Comp Informat Syst, Zicklin Sch Business, New York, NY 10010 USAIona Coll, Hagan Sch Business, Dept Informat Syst, New Rochelle, NY 10801 USA
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Univ Illinois, Dept Comp Sci, Urbana, IL 61801 USA
Univ Illinois, Human Factors Div, Urbana, IL 61801 USA
Univ Illinois, Beckman Inst, Urbana, IL 61801 USAUniv Illinois, Dept Comp Sci, Urbana, IL 61801 USA
Fu, Wai-Tat
D'Andrea, Laura
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Univ Illinois, Human Factors Div, Urbana, IL 61801 USA
Univ Illinois, Beckman Inst, Urbana, IL 61801 USAUniv Illinois, Dept Comp Sci, Urbana, IL 61801 USA
D'Andrea, Laura
Bertel, Sven
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Bauhaus Univ Weimar, Fac Media, D-99423 Weimar, GermanyUniv Illinois, Dept Comp Sci, Urbana, IL 61801 USA