Patterns of innovation in knowledge-intensive business services

被引：144
|
作者：
Amara, Nabil [1 ]
Landry, Rejean [1 ]
Doloreux, David [2 ]
机构：
[1] Univ Laval, Fac Business, Dept Management, Quebec City, PQ G1V 0A6, Canada
[2] Univ Ottawa, Telfer Sch Management, Ottawa, ON K1N 6N5, Canada
来源：
SERVICE INDUSTRIES JOURNAL | 2009年 / 29卷 / 04期
关键词：
types of service innovation; KIBS; survey data; regression models; complementarity; ABSORPTIVE-CAPACITY; FIRM; COMPLEMENTARITIES; ORGANIZATION; TIES;
D O I：
10.1080/02642060802307847
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
This article develops indicators to capture six forms or types of innovation in knowledge-intensive business services (KIBS): product, process, delivery, strategic, managerial and marketing innovations. It also proposes a conceptual framework inspired by the knowledge-based theory using different categories of knowledge assets as explanatory variables. Then, based on data of 1124 small and medium KIBS, multivariate probit regression models are estimated. The results show that product, process, strategic, managerial and marketing innovations are complementary. The results also show that the different forms of innovation are explained by different explanatory variables.
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页码：407 / 430
页数：24
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