A public sector case study on evaluating and managing the benefits of IS/IT

被引：0
|
作者：
Lin, C [1 ]
Pervan, G [1 ]
机构：
[1] Curtin Univ Technol, Sch Informat Syst, Bentley, WA 6102, Australia
来源：
ISSUES AND TRENDS OF INFORMATION TECHNOLOGY MANAGEMENT IN CONTEMPORARY ORGANIZATIONS, VOLS 1 AND 2 | 2002年
关键词：
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in. the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program an in-depth case study of these practices and processes in a large government agency, with a mix of insourced and outsourced IS/IT activities, was conducted. A number of issues have emerged from the analysis of the text data and the key issues are presented below in some detail.
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页码：451 / 454
页数：4
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