The New Public Management within the Complexity Model

This paper wants to bring up the circumstances and the results that are achieved when observing the new public management through complexity pattern. The complexity theory and the new public management share a point of view for the monitoring and the feedback when steering the behavior in organizational systems. The concepts are not well implemented on the local organizations although. The new public management focuses on results and underlines the need of evaluating the performances on objectives-achieved scale, when the responsibilities are clearly defined for reaching the goals The article synthesizes how the public management can evolve when taking notice of the two concepts, and also when dealing with limited resources and multiple challenges, generated by the complexity of the system to which it pertains. (C) 2014 The Authors. Published by Elsevier Ltd. Selection and peer review under responsibility of Organizing Committee of BEM 2013.