Conceptualizing dysfunctional consequences of performance measurement in the public sector

被引：28
|
作者：
Siverbo, Sven [1 ]
Caker, Mikael [2 ,3 ]
Akesson, Johan [3 ]
机构：
[1] Univ West, Sch Business Econ & IT, Trollhattan, Sweden
[2] NTNU, Trondheim Business Sch, Trondheim, Norway
[3] Univ Gothenburg, Sch Business Econ & Law, Gothenburg, Sweden
来源：
PUBLIC MANAGEMENT REVIEW | 2019年 / 21卷 / 12期
关键词：
Performance measurement; dysfunctional consequences; control system; MANAGEMENT CONTROL-SYSTEMS; INSTITUTIONAL LOGICS; HEALTH-CARE; RESPONSES; APPROPRIATENESS; MANAGERIAL; BEHAVIOR; ENGLISH; MATTERS; NHS;
D O I：
10.1080/14719037.2019.1577906
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context.
引用
收藏
页码：1801 / 1823
页数：23
相关论文
共 50 条
  • [41] MECHANISMS OF PERFORMANCE MEASUREMENT FOR CREATING STRATEGIC ALIGNMENT IN THAI PUBLIC SECTOR
    Srimai, Suwit
    Damsaman, Nitirath
    Bangchokdee, Sirilak
    [J]. AMIS 2010 - PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE, ACCOUNTING AND MANAGEMENT INFORMATION SYSTEMS, 2010, : 734 - 746
  • [42] Performance measurement and management in the public sector: state of the art and research opportunities
    Garengo, Patrizia
    Sardi, Alberto
    [J]. INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT, 2020, : 1629 - 1654
  • [43] Adoption of the performance measurement system in the Nigerian public sector: Challenges and prospects
    Abubakar, Abdulkadir
    Saidin, Siti Zabedah
    Ahmi, Aidi
    [J]. PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON ACCOUNTING STUDIES (ICAS) 2015, 2015, : 214 - 220
  • [44] Making performance measurement systems more effective in public sector organizations
    Goh, Swee C.
    [J]. MEASURING BUSINESS EXCELLENCE, 2012, 16 (01) : 31 - 42
  • [45] Does performance measurement improve public sector performance? A case of Australian government agencies
    Smith, Graham
    Halligan, John
    Mir, Monir
    [J]. AUSTRALIAN JOURNAL OF PUBLIC ADMINISTRATION, 2021, 80 (04) : 713 - 731
  • [46] The impact of the performance measurement system on the organizational performance of the public sector in a transition economy: Is public accountability a missing link?
    Tran, Yen Thi
    Nguyen, Nguyen Phong
    [J]. COGENT BUSINESS & MANAGEMENT, 2020, 7 (01):
  • [47] CONSEQUENCES OF FISCAL DEFICIT AND PUBLIC DEBT IN FINANCING THE PUBLIC SECTOR
    Tesic, Aleksandra
    Ilic, Dragan
    Delic, Anastazija Tanja
    [J]. EKONOMIKA POLJOPRIVREDA-ECONOMICS OF AGRICULTURE, 2014, 61 (01): : 177 - 194
  • [48] The influence of environmental and organizational factors on innovation adoptions: Consequences for performance in public sector organizations
    Naranjo-Gil, David
    [J]. TECHNOVATION, 2009, 29 (12) : 810 - 818
  • [49] Explaining the unintended consequences of public sector reform
    Ghobadian, Abby
    Viney, Howard
    Redwood, John
    [J]. MANAGEMENT DECISION, 2009, 47 (10) : 1514 - 1535
  • [50] Demographic Change and Its Public Sector Consequences
    Wolf, Douglas A.
    Amirkhanyan, Anna A.
    [J]. PUBLIC ADMINISTRATION REVIEW, 2010, 70 : S12 - S23
12345