Improving Operational Performance through Supply Chain Collaboration

The objective of this research is to construct a model that describes the improvement of corporate performance through supply chain collaboration. Research object is Micro, Small & Medium Enterprises (MSMEs). Method of research is quantitative approach. Analysis technique in this research uses Structural Equation Modeling (SEM) and the process is facilitated by computer software called Smart-Partial Least Square (Smart-PLS). Sample involves 225 MSMEs in Indonesia. Data analysis has given some results. One of them is that trust and technology has been proved as capable to improve supply chain collaboration. Other finding shows that trust and technology can also improve corporate operational performance. Result of analysis finally indicates that supply chain collaboration is able to improve corporate operational performance. It is expected that results of this research will not only be contributive to the development of model that describes the improvement of operational performance of MSMEs but also be useful to the development of the body of science, especially management science.