Mediating and moderating effects of a client focus on the innovation ? financial performance relationship

被引：3

作者：

Yusof, Nor'Aini ^{[1
]}

Marisa, Amy ^{[2
]}

Seng, Lai Kong ^{[3
]}

机构：

[1] Univ Sains Malaysia, Sch Housing Bldg & Planning, George Town, Malaysia

[2] Univ Sumatera Utara, Fac Engn, Dept Architecture, Medan, Indonesia

[3] Tunku Abdul Rahman Univ Coll, Fac Built Environm, Dept Construct Management, Kuala Lumpur, Malaysia

来源：

JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT | 2021年 / 59卷

关键词：

Innovation; Financial performance; Client focus; Mediation; Moderation; PRODUCT INNOVATION; CONSTRUCTION-INDUSTRY; CUSTOMER ORIENTATION; RADICAL INNOVATION; MANAGEMENT-SYSTEMS; PLS-SEM; ARCHITECTS; DESIGN; IMPACT; MODEL;

D O I：

10.1016/j.jengtecman.2020.101611

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The influence of a client focus on innovation and companies? performance remains inconclusive. The paper investigates the mediating and moderating effects of a client focus on the relationship between innovation and financial performance. Survey data were collected from construction companies and analysed using partial least square structural equation modelling. The findings showed that the client focus partially mediates the relationship between innovation and financial performance, and this relationship is strong in companies with a low client focus. Practitioners need to balance innovation and a client focused strategy to improve the performance of construction companies and advance innovation in the industry.

引用

页数：13

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