Interchanges as a Key Element of Competitive Sustainable Public Transport in Urban Areas

Transportation needs of city residents in urban areas are met more and more increasingly by walking, cycling and using public transport. One of the essential elements of the urban transport system are interchanges providing passengers with the places where they can change the means of transport in an efficient and convenient way and continue moving in a way which is more effective for them, for the city and for the surroundings. Moreover, interchanges may also become centers of social life and business activities. The general characteristics and role of interchanges in public transport systems, results of multi-criteria assessment of the largest interchange in Krakow and analysis of satisfaction and preferences of passengers using this interchange have been presented in the article.