Evaluation of the innovation potential of public service providers - the offer of innovation of public services

The objective of the paper is the evaluation of innovations offered by local public services based on the use of information-communication technologies using the concept of evaluating the innovative potential of the organization. Evaluation of the innovation potential of the executive branch of local government through the concept of a value chain and the diamond model provides us with the answer to the research question: the process of development and implementation of innovative concepts of public services fails for reasons of low motivation and innovation potential of the providers of local public services. The conclusion can therefore be deduced that local governments, concurrent with employee initiative, will monitor the needs of their citizens and implement the mechanisms of innovation of local public services in their own development strategy which will result in innovation of local public services based on the needs of citizens.