Job quality and work engagement in the cruise industry

被引：8

作者：

Ariza-Montes, Antonio ^{[1
]}

Radic, Aleksandar

Arjona-Fuentes, Juan M. ^{[1
]}

Han, Heesup ^{[2
]}

Law, Rob ^{[3
]}

机构：

[1] Univ Loyola Andalucia, Social Matters Res Grp, Cordoba, Spain

[2] Sejong Univ, Coll Hospitality & Tourism Management, 98 Gunja Dong, Seoul 143747, South Korea

[3] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China

来源：

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH | 2021年 / 26卷 / 05期

关键词：

Job quality; work engagement; cruise tourism industry; decent work; working condition; HUMAN DIMENSION; RESOURCES; EMPLOYEES; MANAGEMENT; TOURISM; SEA; SATISFACTION; EXPLORATION; COMMITMENT; SEAFARERS;

D O I：

10.1080/10941665.2020.1866625

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study reviews the working conditions in the emerging cruise industry by using a holistic and systematic approach, as well as the effects on work engagement of two groups of clearly differentiated employees, namely, officers and nonofficer employees. Our sample comprised 353 cruise workers. Regression analysis confirmed the research purposes of this study, that is, seafarers work under poor conditions (especially among nonofficer employees) and that this precarity determines the engagement of both groups. This study contributes to identifying the job quality dimensions that needs an improvement by human resource managers of cruise lines.

引用

页码：469 / 487

页数：19

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