Emotional labour strategies as mediators of the relationship between public service motivation and job satisfaction in Chinese teachers

被引：27

作者：

Li, Mingjun ^{[1
,2
]}

Wang, Zhenhong ^{[1
]}

机构：

[1] Shaanxi Normal Univ, Sch Psychol, 199 South Changan Rd, Xian 710062, Peoples R China

[2] Shaanxi XueQian Normal Univ, Fac Educ, Xian, Peoples R China

来源：

INTERNATIONAL JOURNAL OF PSYCHOLOGY | 2016年 / 51卷 / 03期

关键词：

Public service motivation; Surface acting; Deep acting; Intrinsic satisfaction; Extrinsic satisfaction; WORK; PERFORMANCE; OUTCOMES; BURNOUT; FIT;

D O I：

10.1002/ijop.12114

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

The purpose of this study was to examine the relationship between teachers' public service motivation (PSM) and their job satisfaction levels and to investigate the mediating effects of surface acting (SA) and deep acting (DA) on that relationship. The teacher PSM scale, as well as emotional labour strategies and intrinsic satisfaction (IS) and extrinsic satisfaction (ES) scales, were administered to 317 primary and middle school teachers. Results indicated that PSM among Chinese teachers was significantly and positively related to both IS and ES. Furthermore, structural equation modelling analysis showed that SA and DA played mediating roles in the PSM-IS and PSM-ES relationships, respectively. These findings provide a new perspective that explains the mechanism underlying the association between PSM among teachers and their job satisfaction levels. Finally, the possible explanations and implications are discussed.

引用

页码：177 / 184

页数：8

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