Prioritizing lean management practices in public and private hospitals

被引:41
|
作者
Hussain, Matloub [1 ]
Malik, Mohsin [1 ]
机构
[1] Abu Dhabi Univ, Coll Business Adm COBA, Abu Dhabi, U Arab Emirates
关键词
Operations management; AHP; Hospital management; UAE; Healthcare; Lean management; ANALYTICAL HIERARCHY PROCESS; HEALTH-CARE; KNOWLEDGE MANAGEMENT; AHP; SELECTION; SYSTEM; DECISION; WASTE; TOOLS; MODEL;
D O I
10.1108/JHOM-08-2014-0135
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Purpose - The purpose of this paper is to prioritize 21 healthcare wastes in public and private hospitals of United Arab Emirates (UAE). Design/methodology/approach - Seven healthcare wastes linked with lean management are further decomposed in to sub-criteria and to deal with this complexity of multi criteria decision-making process, analytical hierarchical process (AHP) method is used in this research. Findings - AHP framework for this study resulted in a ranking of 21 healthcare wastes in public and private hospitals of UAE. It has been found that management in private healthcare systems of UAE is putting more emphasis on the inventory waste. On the other hand, over processing waste has got highest weight in public hospitals of UAE. Research limitations/implications - The future directions of this research would be to apply a lean set of tools for the value stream optimization of the prioritized key improvement areas. Practical implications - This is a contribution to the continuing research into lean management, giving practitioners and designers a practical way for measuring and implementing lean practices across health organizations. Originality/value - The contribution of this research, through successive stages of data collection, measurement analysis and refinement, is a set of reliable and valid framework that can be subsequently used in conceptualization, prioritization of the waste reduction strategies in healthcare management.
引用
收藏
页码:457 / 474
页数:18
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