What can a competitive intelligence professional do for software SMEs of offshore services outsourcing industry in China

被引:0
|
作者
Chen Feng [1 ]
机构
[1] Inst Sci & Tech Informat China, Beijing 100038, Peoples R China
关键词
competitive intelligence; offshore services outsourcing; information services; IT outsourcing;
D O I
暂无
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
When China launches its national program named "the 1,000,and 100,and 10 offshore services outsourcing project", the problem that Chinese software SMEs own powerful competitive intelligence (CI) capability in short term becomes more and more important. It is a significant issue to research what role software SMEs CI professionals can play when their companies do offshore services outsourcing business. It is obvious that a Cl professional can play a important role in many fields, but according to author's opinion, following six fields are in prior position: (1) support company developing competitive strategy,(2) help company winning contracts, (3) help company in customer resource management (CRM), (4) improve company's ability in developing oversea market, (5) help company in risk management, (6) improve company's technology innovative ability.
引用
收藏
页码:153 / 157
页数:5
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