The balance between bricolage and innovation: management dilemmas in sustainable public innovation

被引：50
|
作者：
Fuglsang, Lars [1 ]
Sorensen, Flemming [1 ]
机构：
[1] Roskilde Univ, Dept Commun Business & Informat Technol, DK-4000 Roskilde, Denmark
来源：
SERVICE INDUSTRIES JOURNAL | 2011年 / 31卷 / 04期
关键词：
innovation; bricolage; public service; service-encounter; experiment; ORGANIZATIONS;
D O I：
10.1080/02642069.2010.504302
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Innovation is usually understood as a conscious development and implementation of new products or services. This article takes its starting point in a case study that shows how 'innovation' in reality happens as small step 'bricolage' - as a 'do-it-yourself' problem-solving activity taking place in daily work situations. Consequently, an experiment was carried out with the purpose of testing if, how and with what results the 'bricolage' can be better integrated with the organisation's more formal innovation procedures.
引用
收藏
页码：581 / 595
页数：15
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