From strategy to information systems: a business process oriented framework

An organization requires understanding how business, strategy and the supporting information systems are aligned so that it can continuously improve its self-knowledge, identify problems and solutions. However, integrating, communicating and capturing business and system models proves to be a difficult task since these concepts are often seen as disparate issues. This paper focuses on combining organizational and system concepts using three separate areas of concern: goals, business processes and information systems. These concepts are presented as extensions to the Unified Modeling Language and illustrated by modeling the purchase and sales operations of a retail store.