Reference service for the Internet community: A case study of the Internet Public Library Reference Division

被引：12
|
作者：
Ryan, S
机构：
[1] Internet Public Library, 304 West Hall, University of Michigan, Ann Arbor
来源：
LIBRARY & INFORMATION SCIENCE RESEARCH | 1996年 / 18卷 / 03期
关键词：
D O I：
10.1016/S0740-8188(96)90043-2
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
The creation of the Internet Public Library Reference Division is presented in the historical context of librarians' efforts to integrate the use of technologies with reference services. The article examines ways that librarians have successfully incorporated new technologies, and makes recommendations about how these strategies can be applied to the Reference Division and to Internet usage for the reference process in general.
引用
收藏
页码：241 / 259
页数：19
相关论文
共 50 条
  • [1] Professional reference service at the Internet public library with "freebie" librarians
    Irwin, KR
    [J]. SEARCHER-THE MAGAZINE FOR DATABASE PROFESSIONALS, 1998, 6 (09): : 21 - 23
  • [2] Opening and closing rituals of the virtual reference service of the Internet Public Library
    Park, Jung-ran
    Li, Guisu
    Burger, Amy
    [J]. JOURNAL OF DOCUMENTATION, 2010, 66 (06) : 807 - 823
  • [3] Internet reference services in the digitalized public library
    Hummelshoj, M
    Skovrup, N
    [J]. DIGITAL LIBRARIES: INTERDISCIPLINARY CONCEPTS, CHALLENGES AND OPPORTUNITIES, COLIS3 PROCEEDINGS, 1999, : 310 - 316
  • [4] Unobtrusive data analysis of digital reference questions and service at the Internet Public Library: An exploratory study
    Carter, DS
    Janes, J
    [J]. LIBRARY TRENDS, 2000, 49 (02) : 251 - 265
  • [5] Serving the Internet public: The Internet Public Library
    Janes, J
    [J]. ELECTRONIC LIBRARY, 1996, 14 (02): : 122 - 126
  • [6] The Mobile Reference Service: a case study of an onsite reference service program at the school of public health
    Tao, Donghua
    McCarthy, Patrick G.
    Krieger, Mary M.
    Webb, Annie B.
    [J]. JOURNAL OF THE MEDICAL LIBRARY ASSOCIATION, 2009, 97 (01) : 34 - 40
  • [7] Has the Internet changed anything in reference?: The library visit study, phase 2
    Ross, CS
    Nilsen, K
    [J]. REFERENCE & USER SERVICES QUARTERLY, 2000, 40 (02) : 147 - 155
  • [8] Dermanet: New service of reference searching through INTERNET
    Nasarre, IQ
    Lanuza, MTC
    Gorriz, MTM
    Castellon, FE
    [J]. MEDICINA CLINICA, 1997, 108 (08): : 315 - 316
  • [9] INTERNET ISSUES IN REFERENCE
    TENOPIR, C
    [J]. LIBRARY JOURNAL, 1995, 120 (16) : 28 - &
  • [10] Digital reference on the Internet
    Lankes, RD
    [J]. INTERNET RESEARCH-ELECTRONIC NETWORKING APPLICATIONS AND POLICY, 1997, 7 (04): : 342 - 345
12345