Conceptual Model for Assessing the Lean Manufacturing Implementation Maturity Level in Machinery and Equipment of Small and Medium-sized Enterprises

The adoption of lean manufacturing (LM) in small and medium-sized enterprises (SMEs) is not as vigorous as in large organizations. This purpose of this study is to assess the maturity level of LM implementation in the machinery and equipment (M&E) SMEs. The close-ended survey questionnaire method was adopted in three Malaysian manufacturing M&E SMEs, and data was collected for the descriptive analysis. The findings showed that these case companies are generally at a low-to-moderate level in terms of LM understanding. Meanwhile, the extent of LM implementation and the success level is still moderate. The proposed LM conceptual model provides valuable perspectives and establishes a holistic understanding of the phenomena in LM maturity status for M&E SMEs. The proper synchronization of LM understanding, implementation, and success are vital to building the strong LM maturity foundation for lean organizational transformation. It serves as useful guidance and strategic framework to other companies in dealing with the operational excellence challenges. The significance of this study will help M&E SMEs to identify their current position and promote progress in the lean application journey. This will benefit the management team and lean practitioners in decision-making and enhance tactics to attain a higher level of success.