Innovation Platform Design Through Knowledge Services

Consummating innovation service platforms to foster innovative enterprises and talents has been listed as a main task in China's Technological Innovation Project. A novel solution is proposed in this paper, based on a knowledge service approach to support knowledge-base innovation. Knowledge services provide an ICT-enabled open accessible environment for on-demand knowledge acquisition. The BOKs-based rich knowledge resources repository supports one-stop service for innovation across multiple domains. Innovation knowledge services are also provided as an innovative guide and tools for knowledge workers, innovation champions and CxOs being involved in innovation activities, including innovation management, innovation methods, entrepreneurship, new product development etc. Innovation services are required to cover all level of DIKW framework (Data-Information-Knowledge-Wisdom) to avoid loss anything in lower level. Besides the resource layer, a networking layer is provided for building CoPs and CoIs for collaborative learning and innovation. It is an open innovation platform in which solution seekers can post their issue to find wisdom of crowds and the system provides online assistance for solvers and ideas searching. Then a collaborative innovation network can be formed dependent on attributes of the problem issue. It can either be a volunteer-based community just motivated with a common interest, or a bidding-based knowledge marketplace for crowdsourcing. Knowledge services are looked as a principle infrastructure to promote intellectual capital and continuous innovation in knowledge economy. A pilot development project is underway and has made significant progress. At Shanghai we have collected and developed a set of BOKs in innovation, software engineering, IT, and modern services domains, including New Product Development BOK, CTO BOK and CIO certificate program etc.