Information Credibility Assessment of Islamic and Quranic Information on the Web

This research studies the user's assessment on the information credibility of Islamic and Quranic information retrieved from the Web. Thirty one interviews were given to various groups of online users regarding their assessment process when retrieving Islamic, particularly those of Quranic-related, information on the Web. Interview data were transcribed and then analysed inductively to identify emergent themes using inductive content analysis. The data analysis focused on extracting common themes, patterns and concepts from the transcripts which were coded by categories that emerged as the process continued. The participants interviewed discussed the assessment process which includes verification and cross-checking with other resources, online and offline. The findings provide important insights on user's assessment process when retrieving for Islamic and Quranic information on the Web. It can serve to give Web designers and content providers on what the users are actually concerned with to better adjust their services according to the needs of end users.