Relationships between quality management, innovation and performance: A literature systematic review

被引：15

作者：

Garcia-Fernandez, Mariano ^{[1
]}

Claver-Cortes, Enrique ^{[1
]}

Tari, Juan Jose ^{[1
]}

机构：

[1] Univ Alicante, Dept Business Management, POB 99, E-03080 Alicante, Spain

来源：

EUROPEAN RESEARCH ON MANAGEMENT AND BUSINESS ECONOMICS | 2022年 / 28卷 / 01期

关键词：

Quality management; Incremental and radical product and process innovation; Operational performance; Financial performance; Systematic literature review; RESEARCH-AND-DEVELOPMENT; CORPORATE FINANCIAL PERFORMANCE; OPERATIONAL PERFORMANCE; TQM PRACTICES; TECHNOLOGICAL-INNOVATION; PRODUCT INNOVATION; GREEN INNOVATION; ISO; 9001; MANUFACTURING COMPANIES; ISO-9000; CERTIFICATION;

D O I：

10.1016/j.iedeen.2021.100172

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and finan-cial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships. Published by Elsevier Espana, S.L.U. on behalf of AEDEM.

引用

页数：20

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