User Experience Research in the Semiconductor Factory: A Contradiction?

被引：0
|
作者：
Obrist, Marianna [1 ]
Reitberger, Wolfgang [1 ]
Wurhofer, Daniela [1 ]
Foerster, Florian [1 ]
Tscheligi, Manfred [1 ]
机构：
[1] Salzburg Univ, Christian Doppler Lab Contextual Interfaces, HCI & Usabil Unit, ICT&S Ctr, Sigmund Haffner Gasse 18, A-5020 Salzburg, Austria
来源：
HUMAN-COMPUTER INTERACTION - INTERACT 2011, PT IV | 2011年 / 6949卷
关键词：
user experience; factory context; probing; user study;
D O I：
暂无
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
No doubt, user experience (UX) has become of high relevance within the HCI community. Within this paper, we present initial results from a qualitative study on UX in the factory context, more precisely in a semiconductor factory. We highlight the challenges of performing UX research in this particular context and the usefulness of probes for collecting feedback from operators in the factory context within in a limited timespan. The results provide an initial rich description of the operator's everyday experiences in a semiconductor factory. From a designer's point of view, this allows for a more empathic interaction design informed by a subjective operator perspective.
引用
收藏
页码：144 / 151
页数：8
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