Strategic management of Intelligent Transportation Systems: The case of freight mobility systems in the trucking industry

This paper presents a study of the develop ment and deployment of Intelligent Transportation Systems technology and its impact on the trucking industry, In order to understand the role of information in the trucking industry, the study objectives were: To determine how information and communication technologies are enabling the availability of data on which pertinent information is based. To determine how this information is being used by the industry. To determine the opportunities and barriers to the development and deployment of effective freight mobility systems. Using data From 32 interviews focused on freight mobility systems, we analyzed the information technology management practices of Arms in various segments of the trucking industry. These data suggest that the roles of information technology vary greatly between different industry segments. We identify trends, issues and opportunities for researchers and managers in both the trucking industry and in the emerging Intelligent Transportation Systems industry.