Information engineering for developing and testing coherent, integrated and context-dependent user interfaces

There has been an increase in the amount and complexity of traffic on Dutch inland waterways. Traffic management shifted from local traffic control to corridor traffic management. Due to these changes, operators in nautical traffic management centers experience difficulty to gain and maintain sufficient situation awareness. In our previous research, three groups of deficiencies of current situation awareness support have been identified. To overcome these deficiencies, a theoretical framework for information engineering user interface concepts was developed and used for designing three interface concepts. A coherent, an integrated and a context-dependent adaptable user interface were designed and implemented as testable prototypes. To support the process of information engineering, we combined user-centered design techniques with the formalism of set theory, directed graphs and semantic networks. From a methodological point of view, these proved to be useful both in conceptualization and implementation of the concepts. The usability of these concepts was tested in a simulator environment. The results show that the implemented prototypes represent an important improvement compared to the traditional interface solutions currently used by nautical traffic management operators. However, it was recognized that the coherent user interface implementation still suffered from a number of deficiencies. The context-dependent adaptable user interface was evaluated most positively.