The relationship between Perceived Organizational Supports (POS) and intention to leave a job among employees of casual dining restaurants in Klang Valley area

In restaurant industry, employee turnover is considered as part of its nature and is inevitable. However, due to the high costs the organization had to suffer, upper managements always look for the root of the problem and seek answers to minimize the damage. In this research, the relationship between Perceived Organizational Support (POS) and intention to leave among the employees of casual dining restaurants in Klang Valley area were studied. In addition, the difference between the leaving intention between managerial and non-managerial staff were also examined. The result obtained showed that POS and intention to leave were negatively correlated, while non-managerial staff had higher tendency in leaving the restaurant they were currently employed. As conclusion, it is suggested that the upper management continue to show support and rewards their employees' efforts so that the employees do not consider any job alternatives and leave.