A Novel Distributed Software Architecture for Managing Customer Behavior Data: A Case Study in Banking Sector

被引：0

作者：

Kargili, Ozer Batu ^{[1
]}

Arik, Ahmet Okan ^{[2
]}

Bekler, Merve ^{[1
]}

Kose, Osman Uygar ^{[1
]}

Aktas, Mehmet S. ^{[3
]}

机构：

[1] GTech, R&D Dept, Istanbul, Turkey

[2] Yeditepe Univ, Management Informat Syst, Istanbul, Turkey

[3] Yildiz Tech Univ, Comp Engn, Istanbul, Turkey

来源：

2021 21ST INTERNATIONAL CONFERENCE ON COMPUTATIONAL SCIENCE AND ITS APPLICATIONS ICCSA 2021 | 2021年

关键词：

Distributed Big Data Systems; Software Architectures; Lambda Architecture; Big Data Processing; Banking Sector; BIG DATA ANALYTICS;

D O I：

10.1109/ICCSA54496.2021.00037

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

We propose a Lambda-based, distributed, big data analysis architecture explicitly designed for the banking sector within the scope of this study. The proposed architecture is designed to extract useful information from user behavior data. The results derived from user behavior data obtained from many sources aim to increase the performance and efficiency of digital banking applications. The prototype implementation of the proposed architecture is designed, developed, and implemented. Performance and scalability tests were carried out on the prototype application. The results obtained reveal the usability of the proposed architecture in the banking sector.

引用

页码：211 / 217

页数：7

共 50 条

[31] Study on Effects of Innovation on Banking Performance: A Case of Kenya's Banking Sector
Nyanchama, Ombongi Priscilla
Long, Wei
PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II, 2017, : 308 - 313
[32] Understanding Customer Satisfaction of Internet Banking: A Case Study In Malacca
Ling, Goh Mei
Fern, Yeo Sook
Boon, Lim Kah
Huat, Tan Seng
Fifth International Conference on Marketing and Retailing (5th INCOMaR) 2015, 2015, 37 : 80 - 85
[33] Customer experience design: a case study in the cultural sector
Ponsignon, Frederic
Durrieu, Francois
Bouzdine-Chameeva, Tatiana
JOURNAL OF SERVICE MANAGEMENT, 2017, 28 (04) : 763 - 787
[34] The impacts of omnichannel retailing properties on customer experience and brand loyalty: A study in the banking sector
Xuan, Quynh Tran
Truong, Hanh T. H.
Quang, Tri Vo
COGENT BUSINESS & MANAGEMENT, 2023, 10 (02):
[35] An empirical study for customer relationship management in banking sector using machine learning techniques
Dash, Guruprasad
Nayak, Bhagirathi
INTERNATIONAL JOURNAL OF COMPUTER APPLICATIONS IN TECHNOLOGY, 2022, 68 (03) : 286 - 291
[36] Security in software architecture: A case study
Sachitano, A
Chapman, RO
Hamilton, JA
PROCEEDINGS FROM THE FIFTH IEEE SYSTEMS, MAN AND CYBERNETICS INFORMATION ASSURANCE WORKSHOP, 2004, : 370 - 376
[37] PIM: A Novel Architecture for Coordinating Behavior of Distributed Systems
Ford, Kenneth M.
Allen, James
Suri, Niranjan
Hayes, Partrick J.
Morris, Robert A.
AI MAGAZINE, 2010, 31 (02) : 9 - 24
[38] Risk Breakdown Structure on Software Development Projects in the Banking Sector: An Exploratory Study
Terlizzi, Marco Alexandre
Biancolino, Cesar Augusto
REVISTA GESTAO & TECNOLOGIA-JOURNAL OF MANAGEMENT AND TECHNOLOGY, 2014, 14 (02): : 51 - 78
[39] Market power and efficiency as the source of performance in banking: a case study of the Slovak banking sector
Bod'a, Martin
INTERNATIONAL REVIEW OF APPLIED ECONOMICS, 2018, 32 (05) : 589 - 619
[40] Determinants of customer recovery in retail banking-lessons from a German banking case study
Huebner, Felix
Herberger, Tim Alexander
Charifzadeh, Michel
JOURNAL OF FINANCIAL SERVICES MARKETING, 2024, 29 (03) : 655 - 682

← 1 2 3 4 5 →