Software maintenance process analysis using discrete-event simulation

被引：0

作者：

Podnar, I ^{[1
]}

Mikac, B ^{[1
]}

机构：

[1] Univ Zagreb, Fac Elect & Comp Engn, Dept Telecommun, Zagreb 41000, Croatia

来源：

FIFTH EUROPEAN CONFERENCE ON SOFTWARE MAINTENANCE AND REENGINEERING, PROCEEDINGS | 2001年

关键词：

software maintenance process; process improvement; discrete-event simulation;

D O I：

暂无

中图分类号：

TP31 [计算机软件];

学科分类号：

081202 ; 0835 ;

摘要：

The competitive pressure and high costs of software maintenance force many IT organizations to carefully analyze and redesign their maintenance process. Identifying the changes that can remedy process deficiencies is not an easy task. Moreover, considerable risk is associated with implementing the proposed changes, since inadequate process design may cause a significant financial loss. In this paper, we investigate the potential of simulation for analyzing and improving software maintenance processes. We present a simple, decision tree based model suitable for software maintenance process simulation. The purpose of the model is to evaluate alternative process strategies and designs from customer perspective. We apply the model to investigate deficiencies of the real software maintenance process and present a simulation experiment that examines an actual process design. Finally, we discuss the usability of simulation modeling for comparing and evaluating alternative process strategies in a real software process environment.

引用

页码：192 / 195

页数：4

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