The impact of corporate social responsibility on the sustainable financial performance of Italian firms: mediating role of firm reputation

被引：25

作者：

Feng, Ye ^{[1
]}

Akram, Rabia ^{[2
]}

Vu Minh Hieu ^{[3
]}

Nguyen Hoang Tien ^{[4
]}

机构：

[1] Zhejiang Yuexiu Univ, Shaoxing, Peoples R China

[2] Guilin Univ Elect Technol, Sch Business, Guilin, Peoples R China

[3] Van Lang Univ, Fac Business Adm, Ho Chi Minh City, Vietnam

[4] Ho Chi Minh City Univ Food Ind, Ho Chi Minh City, Vietnam

来源：

ECONOMIC RESEARCH-EKONOMSKA ISTRAZIVANJA | 2022年 / 35卷 / 01期

关键词：

Corporate social responsibility; sustainable business performance; firm reputation; manufacturing organizations; CUSTOMER SATISFACTION; CSR;

D O I：

10.1080/1331677X.2021.2017318

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This research examines the impact of corporate social responsibility (CSR) dimensions (employee, customer, community, and environment) on the sustainable business performance of the manufacturing industry. Manifestly, the mediating impact of firm reputation is also analyzed between CSR and sustainable business performance. In doing so, we have collected primary data from Italian manufacturing firm's employees using simple random sampling. Smart-PLS was used to test the reliability of the covariates and relationships among the variables. The results revealed that CSR has a positive association with firm reputation and sustainable business performance. The findings also indicated that firm reputation has a significant and positive association with sustainable business performance. Moreover, firm's reputation plays a positive and significant mediating role between CSR and sustainable business performance. These results provide valuable recommendations.

引用

页码：4740 / 4758

页数：19

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