Design and evaluation a knowledge management system by using mathematical model of knowledge transfer

Based on our experiences, we have proposed a mathematical model for knowledge transfer in order to make knowledge management mechanism or system take root in the organization and to obtain guidelines to make it work. We are developing a know-how sharing system designed based on the insight obtained from the proposed model. We derived and applied the two ideas as design guidelines based on the analysis using the proposed model: one is mutual reviewing to increase the sense of participation, and another is establishment of the criteria to evaluate the background information about the knowledge to be shared. In this paper, we explain the proposed mathematical model and the system design based on the model. And we describe the evaluation on the prototype system. It shows that the mathematical model could derive guidelines to make the KM system work well.