Communication space in the library and information sphere

被引：0

作者：

Solopova, Oksana ^{[1
]}

机构：

[1] St Petersburg State Inst Culture, Informat Management Chair, 7 Millionnaya St, St Petersburg 191186, Russia

来源：

NAUCHNYE I TEKHNICHESKIE BIBLIOTEKI-SCIENTIFIC AND TECHNICAL LIBRARIES | 2019年 / 02期

关键词：

communication space; library and information space; formal communication channels; informal communication channels; communication barriers;

D O I：

10.33186/1027-3689-2019-2-31-41

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Specific features of the communication space in the library and information sphere are discussed. The communication process players and factors are named. The communication space scheme for the library and information sphere is proposed. The scheme comprises: library and information staff, target audience (users), partners, and regulatory authorities. The formal and informal communication channels are characterized and compared with their advantages and drawbacks named. Several procedures for choosing communication channels relevant to target audience are proposed to increase effectiveness of the communication process and validity of communicant-recipient information transfer. Optimum communication channel selection stages and factors are characterized. Communication barriers due to wrong communication channel and their negative consequences for the communication process are described. Knowledge of the communication space in the library and information sphere and communication channel selection algorithm enables to exclude the communication barriers.

引用

页码：31 / 41

页数：11

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