A multi-agent system for e-business processes monitoring in a web-based environment

被引：0

作者：

Zhao, XY ^{[1
]}

Wu, C ^{[1
]}

Zhang, RJ ^{[1
]}

Zhao, C ^{[1
]}

Lin, ZQ ^{[1
]}

机构：

[1] Peking Univ, Dept Informat Sci, Beijing 100871, Peoples R China

来源：

SHAPING BUSINESS STRATEGY IN A NETWORKED WORLD, VOLS 1 AND 2, PROCEEDINGS | 2004年

关键词：

business processes monitoring; BDI; agent; capability; web services;

D O I：

暂无

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

In this paper, we present a multi-agent system MAGS for the c-business processes monitoring in a web-based environment. We classify the types of agents in MAGS by their monitoring capabilities. An algorithm is given to explain the mechanism of supervising and controlling the execution of business processes. An abstract model of alerts, which can give warnings of infringement on business policies, is proposed. Access control can also be realized by MAGS, which manifests in delivering different view of the business process to different roles participate in it. Being successfully adopted in a customer service management system, MAGS has been proven flexible and practical.

引用

页码：470 / 475

页数：6

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