The Impact of Logistics Outsourcing Relationship Quality on Logistics Integration and Performance

While logistics outsourcing relationship and logistics integration have are key factors of achieving competitive advantages and supply chain success, the understanding of the linkage between these two factors and how they contribute to business performance is still limited. In this paper, we propose an overarching model, in which logistics integration acts as a mediator of the relationship between logistics outsourcing relationship quality and performance. The model is empirically tested using survey data from mainland China. Findings confirm the mediation role of logistics integration. Research and practical implications discussed.