National Knowledge Management: Developing a Comprehensive Model

Knowledge Management (KM) has been widely studied in organizational level, and several approaches have been explored for it. In large-scale and national level, in contrast, only key aspects are briefly addressed, and few models have been presented. This study is to bridge this wide gap. A quantitative research method is employed to collect and analyze data in order to enable fulfillment of the paper's objectives. Fuzzy DEMATEL method is used to achieve causal relations and their extent. General results of the research were positive, leading to excitation of 8 concepts in a large-scale level and one model. Causal relations and the extent of component interrelations were also obtained. Obtained concepts and KM model may be presented as a roadmap to the countries which intend to implement KM in a large-scale mode and exploit its numerous advantages in national level. This research can be served as a milestone for the countries which are currently involved in implementation of KM projects and is possibly one of the first studies that focus on KM model in national level.