Consumer panel study on elderly people's wishes concerning services

被引:11
|
作者
Valkila, Noora [1 ]
Litja, Heli [1 ]
Aalto, Leena [1 ]
Saari, Arto [1 ]
机构
[1] Aalto Univ, Fac Engn & Architecture, Dept Struct Engn & Bldg Technol, Helsinki 02015, Finland
关键词
Daily living; Needs of elderly; Services for elderly; Consumer panel; OLDER-ADULTS; DEPRESSION; DISABILITY;
D O I
10.1016/j.archger.2009.12.004
中图分类号
R592 [老年病学]; C [社会科学总论];
学科分类号
03 ; 0303 ; 100203 ;
摘要
This study informs on the wishes and needs of elderly people themselves regarding services for the elderly. The data for the study were gathered using a consumer panel method. Elderly people desire assistance in heavy cleaning chores, in outdoor activities and in carrying out their personal business. Elderly people felt that there should be more recreational services available. Elderly people link aging with feelings of insecurity and loneliness. Becoming a service user for the first time is felt to be a very difficult step to take, and so this decision is postponed as long as possible. The elderly people desire a service for assessing their individual service needs in an organized, expert and objective fashion. The study indicates that elderly people value the human contact gained through service provision. The consumer panel method for collecting data was successful. (C) 2009 Elsevier Ireland Ltd. All rights reserved.
引用
收藏
页码:E66 / E71
页数:6
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