In search of computer-aided social support in non-communicable diseases care

Non-communicable diseases burden is well-known and care for these diseases goes beyond patients' engagement, extending to their family, friends, and acquaintances. The ability of social relations in alleviating the harmful effects of health risks is known as social support. Computing can be used to promote social support to enhance the care of non communicable diseases. However, it is unclear how computing obtains such enhancement. This paper presents a systematic review, in the form of a mapping study, aiming to answer how computing enhances non-communicable diseases care by using social data and by promoting social support. It also looks for available computing models focused on social support promotion in non-communicable diseases care. The study was guided by a two-phase process review, resulting in 38 reviewed papers from journals, conferences, and chapters in the period from 2010 to 2016. In general, the reviewed papers focus on controlled trials, frameworks and systems, knowledge discovery, simulation models or social media usage analysis. Knowledge discovery was the predominant subject, followed by social media usage analysis, and frameworks and systems. (C) 2017 Elsevier Ltd. All rights reserved.