Comprehensive View on Architectural Requirements for Maintenance Information Systems

Concepts of Industry 4.0 and digitization are leading to a much higher complexity of production facilities, related processes, and activities such as maintenance. As a result, the demands made on the process of maintenance and the maintenance workers involved are getting more demanding. To meet these requirements, many information systems have been developed with different purposes and technologies. Yet the development of these systems is occurring in isolation and the main challenges of the integration of these maintenance solutions and their information with each other are not addressed. The resulting solutions and their architectures lack a sustainable holistic viewpoint from the start. To solve these challenges and to give developers a framework in which to develop information systems for maintenance, a holistic view of the architectural and requirements is needed. Therefore, a framework for the general requirements of all maintenance information systems has been developed in this paper. To achieve this, a literature review was conducted where the requirements for a broad set of maintenance information systems were gathered and compared with each other. Based on this information, general principles for the architectures of maintenance information systems were derived.