Presenting UsERA: User Experience Risk Assessment Model

被引：2

作者：

Inversini, Alessandro ^{[1
]}

Cantoni, Lorenzo ^{[1
]}

Bolchini, Davide ^{[2
]}

机构：

[1] Univ Lugano, Sch Commun Sci, Lugano, Switzerland

[2] Indiana Univ, Sch Informat, Human Comp Interact Program, Indiana, PA 47405 USA

来源：

INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2010 | 2010年

关键词：

user experience; risk; vulnerability; resilience; usability analysis; destination management organization;

D O I：

10.1007/978-3-211-99407-8_9

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

Ensuring usability is an extremely important issue for DMO websites which act as information hubs for all destinations' stakeholders. This work presents an approach to integrate usability evaluation and analysis of usages for DMO websites in an innovative and holistic framework, called UsERA (user experience risk assessment model), based on the notion of risk analysis. The approach is exemplified through its application to the usability and usage data an Italian DMO website. The results from this case study illustrate a close relationship between usability evaluation and usages analysis and show how this relationship can be studied to enhance managers' critical thinking about website improvements.

引用

页码：99 / +

页数：3

共 50 条

[21] A Conceptual Model of User Experience in Scrum Practice
Kikitamara, Sesaria
Noviyanti, Anastasia Ary
[J]. PROCEEDINGS OF 2018 THE 10TH INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND ELECTRICAL ENGINEERING (ICITEE), 2018, : 581 - 586
[22] Website user experience model: testing on journalists
Purwadi, Purwadi
Irwansyah, Irwansyah
[J]. International Journal of Web Engineering and Technology, 2022, 17 (01) : 63 - 87
[23] Corporate User-Experience Maturity Model
Van Tyne, Sean
[J]. HUMAN CENTERED DESIGN, PROCEEDINGS, 2009, 5619 : 635 - 639
[24] A Quantitative Evaluation Model of Group User Experience
Wang, Zhu
Zhou, Xingshe
Wang, Haipeng
Ni, Hongbo
Wu, Ruijuan
[J]. PACIIA: 2008 PACIFIC-ASIA WORKSHOP ON COMPUTATIONAL INTELLIGENCE AND INDUSTRIAL APPLICATION, VOLS 1-3, PROCEEDINGS, 2008, : 882 - 887
[25] User experience evaluation model for sustainable manufacturing
Peruzzini, Margherita
Pellicciari, Marcello
[J]. INTERNATIONAL JOURNAL OF COMPUTER INTEGRATED MANUFACTURING, 2018, 31 (06) : 494 - 512
[26] Towards a holistic assessment of the user experience with hybrid BCIs
Lorenz, Romy
Pascual, Javier
Blankertz, Benjamin
Vidaurre, Carmen
[J]. JOURNAL OF NEURAL ENGINEERING, 2014, 11 (03)
[27] USER EXPERIENCE WITH AND ASSESSMENT OF PARTICIPATIVE SYSTEMS-DESIGN
HIRSCHHEIM, RA
[J]. MIS QUARTERLY, 1985, 9 (04) : 295 - 304
[28] User Experience of interRAI Assessment Tools in New Zealand
Smith, Joanne
Whiddett, Dick
Hunter, Inga
[J]. MEDINFO 2013: PROCEEDINGS OF THE 14TH WORLD CONGRESS ON MEDICAL AND HEALTH INFORMATICS, PTS 1 AND 2, 2013, 192 : 744 - 748
[29] User Experience Maturity Model For Ecommerce Websites
Cieza Anchahua, Maritza
Vives Garnique, Luis
Alvarez Tarazona, Javier
[J]. 2018 CONGRESO INTERNACIONAL DE INNOVACION Y TENDENCIAS EN INGENIERIA (CONIITI), 2018,
[30] A user experience model for tangible interfaces for children
van Dijk, E. M. A. G.
van der Sluis, F.
Perloy, L. M.
Nijholt, A.
[J]. INTERNATIONAL JOURNAL OF ARTS AND TECHNOLOGY, 2015, 8 (03) : 212 - 230

← 1 2 3 4 5 →